Frequently asked questions

These programs build awareness across the entire sales and operational process of organizations working in health tourism and provide knowledge that turns into practice. Every program is designed around the organization's own DNA and supported by case studies. The focus of the training is the perception of VALUE, and the big picture is always improving the patient's or customer's experience journey.

Our health tourism training programs

• An effective sales process in health tourism
• Value-based selling in health tourism
• Selling by patient type in health tourism
• Objection handling and values-based persuasion in health tourism
• A multicultural approach in health tourism
• Managing patient expectations in health tourism
• The patient experience journey in health tourism
• Handling patient complaints in health tourism

You can find the details of our training programs here.

Ahmet Yardımcı Academy training is attended by professionals in the health tourism sector. They may be doctors, dentists, pharmacists, medical device representatives, pharmaceutical representatives, hospital managers, patient coordinators, sales consultants and others working in health tourism.

There are no prerequisites for attending.

To enrolll, contact Ahmet Yardımcı Academy on +90 533 386 4557.

Ahmet Yardımcı Academy uses a range of methods and techniques to develop both participants' knowledge and skills. The main methods are:

• Theoretical sessions: to give participants the core knowledge and conceptual foundation of the subject.
• Practical exercises: opportunities for participants to reinforce what they learn by doing it.
• Group work: participants are encouraged to interact and share knowledge and experience.
• Games and dynamic activities: making the training more enjoyable and engaging so that learning lasts.

In addition, Ahmet Yardımcı Academy training uses specific techniques to develop sales skills, including:

• Case studies: developing skills by working on real-life examples,
• Creative drama exercises: participants act out sales scenarios to practice communication, persuasion and customer management skills.

Thanks to this holistic and interactive approach, Ahmet Yardımcı Academy training offers participants a strong learning experience in both theory and practice.

Ahmet Yardımcı Academy takes an interactive approach that supports theory with practical application. During the training, participants receive materials such as values exercises and personality type inventories that help them know themselves better and discover their development areas. This way participants experience what they learn first hand and get the most out of the training.

Ahmet Yardımcı Academy sets up a WhatsApp group with training participants, where they can ask our trainers questions whenever they wish.

This also keeps participants informed about new developments in health tourism.

Our consulting services

• Strategy and targeting consulting in health tourism
• Data-driven target management consulting in health tourism
• Sales management consulting in health tourism
• Team building consulting in health tourism
• CRM management and reporting consulting in health tourism

You can find the details of our consulting services here.

Ahmet Yardımcı Academy provides solutions in areas such as:

• Current situation analysis
• Setting smart sales targets and strategy
• Sharing a sustainable roadmap report
• Planning the ideal sales team
• Defining job descriptions and performance criteria
• Setting up a performance-based bonus system
• Building a sales process management system tailored to the organization's specialty
• Creating the organization's sales memory
• Establishing a sustainable sales meeting culture
• Creating periodic reports and defining measurement methods
• Identifying development areas around obstacles to sales, such as junk data, and sharing solutions
• Integrating the world's best practices in health tourism into the organization
• On-the-job training through regular monthly patient data calling workshops, covering emotional intelligence, value-based selling, telephone sales techniques, persuasion models and storytelling by patient type, and effective written communication and ways of handling patient objections

With its experience and expertise in health tourism, Ahmet Yardımcı Academy's consulting helps organizations and individuals reach their goals and write their own success stories.

Corporate consulting in health tourism is a service that provides professional support in strategic planning, market research, investment advice, regulations and marketing to organizations working in health tourism or planning to enter it.

It is an important source of support for organizations that want to gain a competitive advantage, grow effectively and achieve sustainable success in health tourism.

It starts with a comprehensive analysis of the organization's current situation and defines the strategic roadmap it should follow in health tourism. This tailored roadmap ensures that time, budget, people and other operational resources are used efficiently and prevents waste.

The consulting process aims to create strategies that fit the organization's target markets, integrate its existing capacity into health tourism and clarify the steps needed for sustainable success.

Data-driven target management consulting helps health tourism organizations set targets that meet the SMART criteria (Specific, Measurable, Achievable, Realistic, Time-bound) and manage them effectively.

During the process, targets are measured and reviewed periodically, which develops the team's data-driven thinking and builds their ability to manage by targets.

This data-driven approach strengthens strategic decision making and contributes to a sustainable increase in performance.

Smart targets are set for health tourism and reviewed with periodic measurement. Training tailored to the organization is designed for the teams and the requirements of the system are passed on to them. This guides the organization in running the system correctly and ensures teams become competent at managing by targets and making sense of data.

Ahmet Yardımcı Academy provides CRM consulting to the organizations it advises, including audits of the CRM system.

In this service, the organization's memory is created and measured and evaluated as a whole. The CRM structure is set up and improved to fit the most effective process design and its results are evaluated. Reports are created and reviewed periodically to feed the organization's development.

With Ahmet Yardımcı Academy team building consulting, the right teams are built and the required competencies defined in line with the organization's strategy and targets.

To achieve operational excellence and reach targets, the organization's DNA is analyzed and a staffing plan is prepared based on its needs. The process of assessing and selecting the best candidates for each role is run on the organization's behalf.

Health tourism has grown rapidly in recent years. Healthcare providers and agencies in this sector face many complex processes and challenges, which is why the need for health tourism consulting is increasing.

Health tourism consulting is needed for the following reasons:

• Simpler processes: consultants help healthcare providers and agencies simplify complex, time-consuming processes that can fail without support, and bring them to a positive result quickly through experience.
• The right team: consulting matters for building the right health tourism sales team, passing processes on to staff correctly and managing sales as effectively as possible.
• Marketing and promotion: in line with the strategy and targets set during consulting, guidance on effective marketing and promotion helps providers and agencies reach their target markets precisely and manage the process with measurable results. This makes it possible to reach more patients and increase the number of international patients.
• Patient coordination: it enables a sound, holistic approach to how accommodation, transport, visas, treatment planning and patient companions should work, and the use of the right tools within the system. Patients have a more comfortable experience, satisfaction rises, referrals increase and so does profitability.
• Expertise and experience: our consultants are experts with knowledge and experience of the health tourism sector. They help providers and agencies set the right strategies and keep up with developments, and act as solution partners in building a sustainable, effective, living system.
• Competitive advantage: providers and agencies that use health tourism consulting get a step ahead of their competitors, offering a more professional service and attracting more patients.

Ahmet Yardımcı Academy aims for the following changes in the organizations it advises:

• Building effective and efficient sales teams,
• Reducing the share of unreachable patient leads from around 70 percent to around 20 percent of all patient leads,
• Converting at least 5% of all patient leads into sales,
• Increasing the number of referred patients by 100% through the patient experience journey,
• Building sustainable systems by aiming for excellence in process management,
• Inspiring our clients and adding value to their experience journey

Ahmet Yardımcı Academy is a specialist organization providing training and consulting to institutions and professionals working in health tourism. With experienced trainers and consultants who focus on health tourism sales and marketing, it makes a real difference in the sector. Guided by a vision of sustainable health tourism, Ahmet Yardımcı Academy aims to add value to the sector and strengthen the competitiveness of its stakeholders.

Corporate training

• An effective sales process in health tourism
• Value-based selling in health tourism
• Selling by patient type in health tourism
• Objection handling and values-based persuasion in health tourism
• A multicultural approach in health tourism
• Managing patient expectations in health tourism
• The patient experience journey in health tourism
• Handling patient complaints in health tourism

Consulting services

• Strategy and targeting consulting in health tourism
• Data-driven target management consulting in health tourism
• Sales management consulting in health tourism
• Team building consulting in health tourism
• CRM management and reporting consulting in health tourism

At Ahmet Yardımcı Academy we are not just a training and consulting platform for health tourism; we are a trusted partner for organizations on the road to sustainable success.

Our global perspective and commitment to innovation come together with our goal of turning local experience into international success. In a constantly changing sector, we make a difference with data-driven strategies, measurable targets and effective team structures.

Through our health tourism services:

• Strategy and target-setting consulting,
• Design of sales and patient experience processes,
• And training programs tailored to each organization,

we help organizations build a sustainable growth model.

Every service we offer is shaped by values that put social benefit first, embrace inclusiveness and place sustainability at the centre.

Because we are shaping not only today's health tourism but the health tourism of the future.

Choose Ahmet Yardımcı Academy to win in health tourism.