Ahmet Yardımcı
Founder, CEO
A trainer and consultant with more than 20 years of sales training experience. He mentors health tourism businesses and healthcare professionals on sales strategy and team management.
View profileTraining program
Step by Step Sales Training
Your sales team works through first contact, needs analysis, value presentation and follow-up with real cases in 4 sessions (4 × 3 hours), then practices risk-free in the CloseRunner simulation.
- FormatOnline or in person
- Duration4 × 3 hours
- Who it is forSales consultants, clinic sales managers
More than information: it changes your sales team's daily behavior and delivers sustainable growth and motivation.
Participants
Who is this training for?
- Sales consultantsProfessionals actively selling in health tourism
- Clinic sales managersManagers who lead sales teams and set strategy
- Patient communication teamsCoordinators in direct contact with patients
- Clinic ownersBusiness owners operating in health tourism
Outcomes
What will you gain?
- 01
Higher conversion
A concrete increase in your patient conversion rate
- 02
Trust-based selling
A sustainable sales approach built on trust
- 03
Consistent communication
A standardized communication language across the team
- 04
Measurable performance
Data-driven sales performance tracking
Curriculum
Program modules
4 modules. Each one measurable. Each one turns into behavior.
1First contactThe moment trust begins3 topics
People make up their minds about someone in the first 7-10 seconds. But that decision isn't based on information, it's based on how you make them feel. That's why first contact isn't a message… it's a feeling.
- Emotional intelligence: the foundation of first contact
- Elements of communication: how you say it makes the difference
- Effective opening lines: personalized messages
2Needs analysisUncovering what is hidden5 topics
Patients don't tell you the truth… they wait until you ask the right question.
- Why don't patients tell the truth?
- The psychology of decision making (personality types)
- Opening, deepening and guiding questions
- Designing questions by personality type
- Case studies
3Value presentationDesigning a personalized solution5 topics
You don't defend the price… you justify it.
- The relationship between value and decision making
- Building trust before the price
- Designing a personalized solution
- Presenting value by personality type
- Understanding and handling the root of objections
4Negotiation and follow-upSales is a process5 topics
Sales aren't won in the first conversation… they're won with the right follow-up.
- Patience and timing
- Balancing negotiation and value
- Managing negotiation by personality type
- Persuasion models
- Follow-up strategies
Simulation
A learning experience backed by the CloseRunner simulation
Throughout the training, every participant gets a CloseRunner membership to:
- Practice on real patient scenarios
- Communicate with different personality types
- Experience objection handling in a risk-free environment
- Build new behavior through repetition
AI-powered health tourism sales simulatorYou learn in the training… you master it in the simulation.
Instructor
Who leads the training?
What participants say
What changed after our trainings?
I did the sales training with Ahmet hoca in October 2025, and it was extremely valuable. In addition to opening our minds to new ways of selling and approaching future patients, it brought our team together and motivated us greatly. Thank you very much, hocam
Aline Ferreira de LimaMr Ahmet is very professional and a good instructor. I value his guidance, literally step by step, during the education. He's very patient and willing to help. The education was provided in Turkish/English.
Tiffany Guzman
Registration
Reserve your team's seats
Transform your sales team's behavior with training built on real cases and simulation. Every step is measurable, every gain shows up in performance.
We don't just share information… we change behavior.
How is the fee set?
Quote based on group size and format
Scope varies by organisation, so instead of a fixed list price we prepare a proposal for you.
What drives the fee
- Number of participants
- Online or in person
- How much the program is tailored to your organisation
Included
- 4 × 3 hours of training
- One-on-one mentoring
- CloseRunner simulation membership for the length of the program
After the free intro call we send scope, timeline and fee as a written proposal. The proposal is not binding.
Application and inquiry form
Step by Step Sales TrainingDates and fees are shared on a call
FAQ
Questions you may have
How much is the fee, and are instalments and invoices available?
Pricing model: Quote based on group size and format. What drives the fee: Number of participants, online or in person, how much the program is tailored to your organisation. The fee, instalment and invoicing options are shared in writing after the intro call.
Where do health tourism sales teams struggle the most?
"Patients' silence…
That's where they struggle the most.
We call, they don't pick up.
We message, they don't reply.
We send a quote, they disappear.
These are the complaints I hear most.
But silence is actually a patient objection.
In the Step by Step Sales training, we learn exactly how to break that silence.
We look forward to seeing you there."
Why case-based training?
"Because research says:
At 69%, case-based practice is the most effective method in sales training.
Sales teams need to learn, as fast as possible, how to build communication that
delivers value,
leaves control with the patient
and is personalized.
That's why we work with real cases.
Learning becomes both faster and more lasting.
The Step by Step Sales training is built entirely on real case examples."
What does the Step by Step Sales training give participants?
It gives you a lot, but most importantly it
- raises your first-contact conversion rate,
- prepares you for objections from every patient type,
- builds your confidence through case-based practice.
The result?
You reach more patients and achieve more conversions.
How is this training different from others?
"We could list many benefits, but we'll say just one thing: No theoretical lectures!
We work entirely through real cases.
Participants bring the patient conversations they struggled with and we analyze them together.
We shape the responses by patient type.
So everyone learns in their own reality.
And best of all, this training isn't spread out over time; it is designed to impact results right away."
Who is this training for?
Who isn't it for?
- Sales consultants,
- clinic sales managers,
- patient communication teams,
- clinic owners.
In short, everyone who is in contact with patients.
Because this training was designed for everyone who wants to raise conversion rates and experience real success.
Does the Step by Step Sales Training increase the sales conversion rate?
Absolutely. Because sales has a math to it. The more patients you reach, the more quotes you send.
If your number of quotes doubles, your sales conversions double too.
That is exactly what the Step by Step Sales training delivers.
First you increase your reach rate, then your number of quotes and finally your sales.
And because everything in the training is taught through real cases, you can use what you learn immediately and see results right away.
About the programStep by Step Sales TrainingRead all
Training That Turns Behavior Into Results
Built on real case examples, this program strengthens your sales team's skills in building trust in patient communication, needs analysis, objection handling and value presentation.
Every step is measurable, every gain shows up in performance.
And most importantly:
"What you learn in the training becomes a habit through simulation."
Trust-Based Selling
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View programWould you like to talk first?
In a free 30-minute call we listen to your team and clarify dates, fees and in-house options.
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