Team Building Consulting
Do salespeople come and go, and take patients with them?
We separate sales and patient coordination roles, write a job description for each position and help you select the right person.
Pick from the calendar
Next available times
Free, 30 minutes. Pick a time, add your details next.
Türkiye time (GMT+3)
All timesThis page is for you if:
- Salespeople keep changing and patients leave with them
- Duties depend on the person, nothing is written down
- You have no criteria for choosing the right candidate
Who it is for: Institutions setting up a health tourism department, Clinics dealing with high staff turnover, Growing sales and coordination teams, Human resources managers
What you get
What you have in hand at the end
Our Health Tourism Team Building Consulting analyzes your institution's DNA to deliver operational excellence and reach your goals, and carries out a standard staffing study based on your needs.
- 01Institutional analysis and needs assessment
- 02Job descriptions and competency profiles
- 03Recruitment strategy and candidate assessment
- 04Candidate personality type inventory studies
Intended results
- Strategic alignment
- Operational efficiency
- Cost optimization
- Cultural fit
- Sustainable growth
- Employee engagement
Process
How we work, step by step
- 1
Institutional analysis and needs assessment
Review of structure, culture, processes and current staff
- 2
Organizational design and job descriptions
Separating roles, a job description and competency profile for each position
- 3
Recruitment strategy
Choosing sourcing channels and building a candidate pool on behalf of your institution
- 4
Assessment and selection
Assessing candidates against written criteria and selecting them on behalf of your institution
Engagement model
Duration and format
Duration
4‑6 weeks
Format
Team building consulting on behalf of your institution
References
Organizations we work with share their experience
I did the sales training with Ahmet hoca in October 2025, and it was extremely valuable. In addition to opening our minds to new ways of selling and approaching future patients, it brought our team together and motivated us greatly. Thank you very much, hocam
Aline Ferreira de LimaMr Ahmet is very professional and a good instructor. I value his guidance, literally step by step, during the education. He's very patient and willing to help. The education was provided in Turkish/English.
Tiffany Guzman
The person who leads this engagementBuyçe NarterChief Operating OfficerMeet the teamFAQ
Questions you may have
What analyses are carried out during the team building process?
Our team building process starts with a comprehensive institutional analysis. This analysis reviews the institution's vision, mission, strategic goals, current organizational structure, business processes, corporate culture and values. The organizational structures and best practices of similar institutions in the industry are also evaluated. A workload analysis is carried out to identify the positions needed and the competencies these positions require. Based on these analyses, the organizational structure and standard staffing plan that best fit the institution's DNA and strategic goals are created.
How are job descriptions created, and why do they matter?
Job descriptions are documents that set out the core responsibilities, authority, reporting relationships and required competencies for each position. When creating them, we consider the position's contribution to the institution's strategic goals, its relationship with other positions, key performance indicators and success criteria. Clear, comprehensive job descriptions help you hire the right candidates, and they also set clear expectations for employees, remove role ambiguity, provide a basis for performance reviews and reduce conflict within the team. Well-prepared job descriptions are the fundamental building blocks of higher operational efficiency and reaching organizational goals.
How are recruitment and candidate assessment processes run?
Our recruitment process is designed around the defined job descriptions and competency profiles. In the first stage, potential candidates are identified through various channels (job sites, social media, professional networks, referrals, etc.). Candidates are assessed in several stages: 1) CV screening and pre-assessment, 2) Phone interview, 3) Competency-based in-person/online interview, 4) Technical or practical assessments for the relevant positions, 5) Personality and competency inventories, 6) Reference checks. Every stage is scored against predefined objective criteria and the best-fitting candidates are identified. In the final decision stage, the assessment is carried out together with your institution's decision makers and the final decisions are made.
How is team building in health tourism different from other industries?
Health tourism is a complex service model that brings together many disciplines and areas of expertise. That is why team building here has some unique characteristics. First, health tourism teams must be multilingual and multicultural. Team members need not only language skills but also cultural sensitivity and knowledge of different healthcare systems. The team also needs professionals who master medical terminology, are attentive to the patient experience and are knowledgeable about international health insurance and payments. A team structure able to provide 24/7 support should be built, taking service continuity and emergencies in health tourism into account. Our consulting offers tailored team building solutions that take all these industry-specific requirements into account.
How long does the team building consulting process take?
Several factors affect the length of team building consulting: the size of the institution, the complexity of the current organizational structure, the scope of the team to be built and the nature of the positions. In general, the core process is completed in 2-4 months. Within this period, the first 2-3 weeks are dedicated to institutional analysis and needs assessment. Organizational design and creating job descriptions take 3-4 weeks. Developing the recruitment strategy and building the candidate pool take 2-3 weeks, while assessing and selecting candidates can take 4-6 weeks. Designing orientation and training programs is completed in about 2 weeks. However, this timeline can be longer for very large restructuring projects or team builds with many positions. A specific timeline is created for each institution and shared at the start of the process.
If our institution has constant staff turnover, how can team building consulting help?
High staff turnover is usually a symptom of deeper organizational problems; it is costly and hurts institutional performance. Our team building consulting identifies the root causes of this problem and produces solutions. First, the reasons for leaving are analyzed and areas for improvement are identified through satisfaction interviews with current employees. Solutions include clarifying the corporate culture and values, clearly defining job descriptions and responsibilities, placing people with the right competencies in the right positions, creating career development paths and improving performance review systems. Recruitment processes are also reviewed so that candidates who will fit the institution and the position are selected. All of this work increases employee commitment, reduces turnover and helps preserve institutional knowledge.
Service detailsHealth Tourism Team Building ConsultingRead all
Our Health Tourism Team Building Consulting analyzes your institution's DNA to deliver operational excellence and reach your goals, and carries out a standard staffing study based on your needs. The process of evaluating and selecting the right candidates according to the job descriptions is run professionally on your institution's behalf.
One of the most important success factors in health tourism is a well-structured, qualified team. Planning, finding and placing in the right positions the people your institution needs to achieve its strategic goals is critical. The comprehensive consulting we provide in this process builds a team structure that is unique to your institution, sustainable and efficient.
Why Team Building Matters in Health Tourism
Health tourism is a specialized service field that brings together complex operational processes, multilingual communication requirements and high quality expectations. To succeed in this field:
Versatile Competencies: You need team members with healthcare knowledge, foreign languages, cross-cultural communication, customer service and coordination skills.
Uninterrupted Service: A team structure that can provide 24/7 service for communication with patients in different time zones and for emergencies is important.
Cross-Department Coordination: The medical team, patient coordinators, sales, marketing and operations must work in harmony.
Cultural Sensitivity: Team members who understand and meet the expectations of patients from different cultures are critical for satisfaction.
Operational Efficiency: Efficiency achieved through well-designed workflows and clear job descriptions both improves the patient experience and optimizes costs.
What Our Team Building Consulting Covers
1. Institutional DNA Analysis
- Evaluating your institution's vision, mission and strategic goals
- Analyzing the corporate culture and values
- Reviewing the current organizational structure and operational processes
- Identifying success factors and areas for development
2. Organizational Structure and Standard Staffing
- Designing the ideal organization chart in line with strategic goals
- Clarifying relationships between departments and reporting lines
- Workload analysis and identifying position-based needs
- Planning the optimal headcount and its distribution
3. Creating Job Descriptions and Competency Profiles
- Defining detailed duties and responsibilities for each position
- Defining position-based areas of authority
- Defining key performance indicators (KPIs)
- Building technical and behavioral competency profiles
4. Recruitment Strategy and Process Design
- Defining candidate sourcing channels and methods
- Designing recruitment processes and assessment stages
- Building interview and assessment formats
- Selecting recruitment tools and tests
5. Candidate Assessment and Selection
- Pre-screening candidates and running interview processes
- Conducting competency-based assessments
- Technical assessments and case studies
- Reference checks and final assessment
6. Orientation and Integration Programs
- Designing orientation programs for new hires
- Mentoring systems for fast adaptation to the institution and the role
- Identifying core training needs
- Clarifying performance expectations
Stages of Our Team Building Consulting
Analysis and Planning Phase (2-3 Weeks)
- A comprehensive analysis of the current state and needs assessment
- Reviewing the institutional DNA and strategic goals
- Organizational design and standard staffing planning
- Creating the project plan and timeline
Design and Development Phase (3-4 Weeks)
- Designing the organization chart and reporting lines
- Creating position-based job descriptions and competency profiles
- Developing recruitment processes and assessment tools
- Designing orientation and integration programs
Implementation Phase (4-8 Weeks)
- Building the candidate pool and pre-screening
- Running interview and assessment processes
- Candidate selection and offer processes
- Coordinating onboarding and orientation
Monitoring and Evaluation Phase (Ongoing)
- Tracking the performance of new hires
- Evaluating team cohesion and operational efficiency
- Feedback and improvement recommendations
- Creating team development plans
The Ahmet Yardımcı Academy Difference
The unique value Ahmet Yardımcı Academy brings to Team Building Consulting:
- Industry-Specific Expertise: An expert team that masters the unique requirements of health tourism
- Holistic Approach: Integrated team design that covers the whole organization rather than a single position
- Focus on Cultural Fit: A selection process that evaluates fit with the corporate culture as well as technical competencies
- Sustainable Solutions: A structure that looks beyond immediate needs and takes future growth plans into account
- Measurable Results: The ability to evaluate team performance and operational efficiency with clear metrics
Take advantage of Ahmet Yardımcı Academy's Team Building Consulting to build the team structure that best helps your health tourism institution achieve operational excellence and its strategic goals. Let's build a high-performing, sustainable team structure that fits your institution's DNA together.
Let's build a sales team that stays
Contact our expert team to build a team structure that fits your institution's needs.
Free check-upPick from the calendar
Next available times
Pick a time, add your details on the next step.
Türkiye time (GMT+3)
All times